Redefining Customer Service for the Digital Age.

Unlock unparalleled operational efficiency with Eragon Hastawisati's suite of business solutions.

Eragon isn't just another solutions provider. We're your strategic partner in optimizing operations, streamlining processes, and maximizing profitability. Embark on this transformative journey with us.

Get Started
Woman wear white shirt and eye glasses with headphone
360-Degree
Business Solutions
24/7 Customer Support
Real-Time
Analytics Dashboard
Customized Service Packages

Each business is unique, and so are its challenges. That’s why we offer a diverse range of specialized services designed to meet your specific needs.

Our Services
In & Outbound Contact Center
Strengthen your customer interactions with our state-of-the-art contact center services, both inbound and outbound.
  • Multi-Channel Support (Email, Phone, Chat)
  • Automated Call Distribution
  • Quality Monitoring & Reporting
Verification Services / KYC
Establish trust from the get-go with our comprehensive Know Your Customer (KYC) and verification services.
  • Comprehensive Background Checks
  • Two-Factor Authentication
  • Real-Time Compliance Monitoring
Business Process Management (BPM)
Optimize your workflows and increase operational efficiency with our Business Process Management solutions.
  • Workflow Automation
  • Process Modeling & Design
  • Performance Metrics Tracking
IT Service Management (ITSM)
From troubleshooting to full-scale IT project management, our ITSM solutions keep your tech running smoothly."
  • Incident and Problem Management
  • Change Management
  • Service Level Agreements (SLAs)
Business Process Analytics (BPA)
From troubleshooting to full-scale IT project management, our ITSM solutions keep your tech running smoothly."
  • Predictive Analytics
  • Real-Time Data Visualization
  • Performance Benchmarking
Customer Relationship Management (CRM)
From troubleshooting to full-scale IT project management, our ITSM solutions keep your tech running smoothly."
  • Automated Marketing Tools
  • Customer Segmentation
  • Sales Pipeline Management
Key Features
Why settle for off-the-shelf solutions when you can have tailor-made?
Discover features designed for your business needs.
360-Degree Business
Solutions
Customized Service
Packages
Real-Time Analytics Dashboard
24/7
Customer Support
FAQ
What is Eragon Hastawisati?

Eragon Hastawisati is a comprehensive solutions provider specializing in various business services including contact centers, verification, BPM, ITSM, BPA, and CRM.

What does your In & Outbound Contact Center service include?

Our contact center service includes multi-channel support such as email, phone, and chat. We offer both inbound and outbound services tailored to your specific needs.

How does your Verification Services / KYC work?

We provide comprehensive background checks along with two-factor authentication to ensure that your customer relationships start on the right foot.

Can you tell me more about Business Process Management?

Our BPM solutions include workflow automation, process modeling & design, and performance metrics tracking to optimize your business operations.

What's included in IT Service Management (ITSM)?

From incident and problem management to change management, our ITSM solutions cover a wide range of IT needs, all backed by strict SLAs.

Let's Elevate Your
Business Today!
Ready to turbocharge your business operations? Contact us now to discover how Eragon Hastawisati can revolutionize your business.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.